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List 1 Accent 6" /> <w:LsdException Locked="false" Priority="66" SemiHidden="false" UnhideWhenUsed="false" Name="Medium List 2 Accent 6" /> <w:LsdException Locked="false" Priority="67" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Grid 1 Accent 6" /> <w:LsdException Locked="false" Priority="68" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Grid 2 Accent 6" /> <w:LsdException Locked="false" Priority="69" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Grid 3 Accent 6" /> <w:LsdException Locked="false" Priority="70" SemiHidden="false" UnhideWhenUsed="false" Name="Dark List Accent 6" /> <w:LsdException Locked="false" Priority="71" SemiHidden="false" UnhideWhenUsed="false" Name="Colorful Shading Accent 6" /> <w:LsdException Locked="false" Priority="72" SemiHidden="false" UnhideWhenUsed="false" Name="Colorful List Accent 6" /> <w:LsdException Locked="false" Priority="73" SemiHidden="false" UnhideWhenUsed="false" Name="Colorful Grid Accent 6" /> <w:LsdException Locked="false" Priority="19" SemiHidden="false" UnhideWhenUsed="false" QFormat="true" Name="Subtle Emphasis" /> <w:LsdException Locked="false" Priority="21" SemiHidden="false" UnhideWhenUsed="false" QFormat="true" Name="Intense Emphasis" /> <w:LsdException Locked="false" Priority="31" SemiHidden="false" UnhideWhenUsed="false" QFormat="true" Name="Subtle Reference" /> <w:LsdException Locked="false" Priority="32" SemiHidden="false" UnhideWhenUsed="false" QFormat="true" Name="Intense Reference" /> <w:LsdException Locked="false" Priority="33" SemiHidden="false" UnhideWhenUsed="false" QFormat="true" Name="Book Title" /> <w:LsdException Locked="false" Priority="37" Name="Bibliography" /> <w:LsdException Locked="false" Priority="39" QFormat="true" Name="TOC Heading" /> </w:LatentStyles> </xml><![endif]--><!--[if gte mso 10]> <style> /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Normal Tablo"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-fareast-language:EN-US;} </style> <![endif]--> <p class="MsoNormal">Ocak 2012'de havacılıkta yeni bir dönem başlıyor. Sivil Havacılık Genel Müdürlüğü'nün yayımladığı yönetmelikte, havayolu ile seyahat eden yolcuların hakları belirlendi.</p> <p class="MsoNormal"> </p> <p class="MsoNormal">Havayolu işletmeleri, izin almadan yolcuları kabul etmeyebilecek. Bunun için yolcuya iç hatlarda 100 euro tazminat, bir sonraki uçak seferlerinde yer ayırma ve bekleme süresine göre içecek ve yemek ikramı yapmak zorunda olacak. Dış hatlarda para kilometreye göre belirlenecek.</p> <p class="MsoNormal"> </p> <p class="MsoNormal">Yolcular uçuştan 7 gün öncesinde iptalden haberdar edilmedikleri, kendilerine gidecekleri yere en fazla 4 saat sonra ulaşmalarına olanak veren güzergah değişikliği teklif edilmediği sürece 100 euro tazminat alacak.</p> <p class="MsoNormal"> </p> <p class="MsoNormal">Havayolu işletmesi uzaklığa göre 2 ile 4 saat arasında uçağın ertelenmesini beklediğinde yolculara çay-kahve ikramından para iadesine kadar gerekli hizmetleri sunacak.</p> <p class="MsoNormal"> </p> <p class="MsoNormal">Uçağın kalkışı 24 saat ve sonrasına ertelendiğinde, havayolu şirketi yolcuları otelde veya uygun bir konaklama tesisinde ağırlayacak. Gecikme en az 5 saat olduğunda, yolcunun seyahati tamamlamasının anlamı kalmadığında, bilet ücretinin 7 gün içinde iade edilmesi gerekecek. Havayolu şirketi yolcunun seyahatinin ilk başlangıç noktasına dönüşünü ücretsiz sağlayacak.</p> <p class="MsoNormal"> </p> <p class="MsoNormal"><b style="mso-bidi-font-weight:normal">YOLCU HER ZAMAN HAKLI OLACAK </b></p> <p class="MsoNormal"> </p> <p class="MsoNormal">Yeni yılda yürürlüğe girecek yönetmeliğe göre; yolcunun, biletin satın alındığı hizmet sınıfından daha alt bir hizmet sınıfına yerleştirmesi durumunda, bilet ücretleri arasındaki fark iade edilecek.</p> <p class="MsoNormal"> </p> <p class="MsoNormal">Buna ilava olarak; bin 500 kilometre veya daha kısa uçuşlar için bilet ücretinin yüzde 30'u, bin 500 ile 3 bin 500 kilometre arası uçuşlar için bilet ücretinin yüzde 50'si, 3 bin 500 kilometreden daha uzun uçuşlar için bilet ücretinin yüzde 75'i, 7 gün içerisinde nakit olarak veya banka aracılığı ile ödenmesi zorunlu olacak. (Ensonhaber)</p>